This position is located within the Office of the Chief Financial Officer, Associate Chief Financial Officer for Shared Services, Financial Management Services Center, Customer Services Division, Customer Support Branch in New Orleans, Louisiana.
The incumbent serves as Customer Support Branch Systems Accountant and is responsible for monitoring, assigning, and resolving tickets entered into the ServiceNow incident management system.
Occasional travel - You may be expected to travel for this position.Supervisory status
0510 AccountingSimilar jobs
RequirementsRequirementsConditions of Employment
Qualifying Based on Education for GS-09 and GS-11 grade level only.
Education can not be substituted for experience for GS-12 and GS-13 grade level.
GS-09: 2 years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree.
GS-11: A Ph.D. or equivalent doctoral degree or 3 years of progressively higher level graduate education leading to such a degree.
Combination of Education and Experience may be substituted for experience in the following:
GS-09: You may combine education and experience to meet the specialized experience requirement. It must total at least 100 percent. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education above one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Only education above the first 18 hours of graduate education is creditable towards meeting the requirement at the GS-09
grade level.) Transcripts are required at the time of application.
GS-11: You may combine education and experience to meet the specialized experience requirement. It must total at least 100 percent. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education above one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Only education above the first 36 hours of graduate education is creditable towards meeting the requirement at the GS-09grade level.) Transcripts are required at the time of application.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package, as well as the responses to the Assessment Questionnaire to determine the degree to which you possess the knowledge, skills, abilities and competencies listed below:
Not RequiredDrug test required
NoPosition sensitivity and risk
Moderate Risk (MR)Trust determination process
Required DocumentsRequired Documents
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Current or former competitive service federal employees.
Certain current or former term or temporary federal employees of a land or base management agency.
Current permanent federal employees with competitive status, Land Management Workforce Flexibility Act, Farm Service Agency permanent county employees, CTAP/RPL/ICTAP and VEOA eligibles. Multiple positions may be filled from this announcement
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